I don't know about you, but to me it feels like this year went by incredibly fast. Then again, a lot of things happened in 2015: We didn't just release one but two major new versions this year, with AirlineSim 6.2 introducing a completely new interface and 6.3 adding Dynamic Turnaround Times. So by all means, 2015 was a meaningful and quite successful year for AirlineSim.
To make sure 2016 won't disappoint in comparison, we already have great new things in the pipeline that we'll talk more about next year. But first, we will take a few days off to spend some quality time with friends and family over the holidays. We will of course keep a watchful eye on our servers the whole time and there will always be someone taking care of emergencies. Our support channels will stay open as usual as well, but please expect an occasional peak in our response times around the turn of the year.
Speaking of response times: If you happen to have sent an email to our support address over the past few weeks and months, it might have happened that a response arrived late or even not at all. We want to apologize for this and let you know that we are currently adding more staff and revising our customer support processes to make sure this won't happen again in the future. We have screened our inboxes and most of you should have heard back from us by now. In case you are still waiting for a response to an inquiry you have sent us more than one week ago, please kindly send us a quick reminder so we can look into the matter as soon as possible.
On behalf of the whole AirlineSim team I want to wish you great holidays and a happy new year!